Frequently Asked Questions

Administrators: General Information


Are there special benefits for school faculty and staff?
All staff receives a complimentary individual portrait package. Staff members also receive a 50% discount on their children’s packages. Teachers receive a free class photo, while the school office receives an album of all class photos.

Can staff members have their portrait taken with their child?
Yes.

Can you photograph infants?
Yes, our photographers are very skilled with infants and toddlers.

Do you offer commissions?
Yes. Contact our office to discuss commission options for your school.

Do you offer preschool graduation photos?
Absolutely! We offer Cap & Gown portraits that can be scheduled along with your regular spring photo dates, or scheduled separately.

How can I find out more about portraits for my school?
Our photo shoots are customized for each school. Please explore out website to learn more about the different picture programs we offer and then contact our office to find out how we can make your picture day a memorable one.

How far in advance should I schedule my Picture Day?
Many of our clients book a year in advance in order to reserve their preferred dates. The earlier you book, the more date choices you have. However we will always work to accommodate your schedule to the best of our availability. You can call our offices any time Monday through Friday from 9am to 5pm.

How many backgrounds/poses are offered?
We offer an assortment of backgrounds and poses for you to choose from. Click here to view our portrait backgrounds, and visit our Portrait Gallery to see some of our individual poses and class pictures.

Once I have scheduled a picture day, what happens next?
A pre-shoot information package will be sent to your school about a month before your scheduled date. This will include all the materials needed (posters, stickers and order forms) to remind parents that Picture Day is coming. We will contact you by phone one or two weeks before Picture Day to confirm all the necessary details.

What happens if some students are absent on picture day?
Our larger schools can request a make-up date when they schedule their original Picture Day. If a make-up day is not available at their child’s school, parents can contact us and schedule an appointment to have pictures taken in our studio.


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